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The Website Shows a “Index Page” or “Welcome” Message

When you add a new domain or subdomain to your hosting plan, you might notice a default “Index Page” or “Welcome” Message displayed on your website. This is perfectly normal and indicates that:

  • Your domain has been successfully added to your hosting plan.
  • The domain is pointing to your hosting server.
  • You are ready to start developing and deploying your website.

Why Does This Happen?

The “Index Page” or “Welcome Message” is a placeholder page automatically created by your hosting environment. It serves as confirmation that the hosting setup is working correctly.


Steps to Resolve or Replace the Index Page

Case 1: Default Index Page

If you see the default index page, you can start deploying your website right away by uploading your files to the server.

Case 2: Custom Page or Pre-existing Files

If a custom index page or unexpected content appears:

  1. Log in to Your cPanel Account
    • Access your cPanel using your username and password.
  2. Navigate to File Manager
    • In cPanel, find “File Manager” and open it.
    • Go to the public_html directory (or the root folder of the subdomain).
  3. Delete the Default or Custom Index File
    • Look for files like index.html or index.php.
    • If these are placeholder files or unwanted custom pages, delete them.
  1. Deploy Your Website
    • Upload your website files to the public_html directory.
    • Ensure your new index file (e.g., index.php or index.html) is present for the website to display your content correctly.

Conclusion

The default “Index Page” or “Welcome Message” simply confirms your domain setup is complete. To customize your site, remove the default index file and deploy your website content. If unexpected pages persist, ensure that all unwanted files are removed from the hosting directory.

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