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Fix Webmail Emails Going to Spam in Gmail

Fix Webmail Emails Going to Spam in Gmail

📩 Why Are Emails from My cPanel Webmail Going to Gmail Spam? Here’s the Fix – Yash Host KB

🚨 Issue:

“I tried sending mails from all the domains that I have in my cPanel account, but everything ends up in Gmail’s spam folder—even if I’m sending via webmail.”

You’re not alone. This is a very common issue for cPanel users. Despite SPF, DKIM, and valid domain setups, Gmail may still treat your emails as spam if additional deliverability practices aren’t followed.

In this guide, Yash Host explains why this happens and provides step-by-step solutions to:

  • Improve Gmail inbox delivery
  • Set up proper domain authentication (SPF, DKIM, DMARC)
  • Configure Gmail profile pictures (Brand/Personal image)
  • Use Google Postmaster Tools to track email reputation

❗ Why Your Webmail Emails Go to Gmail Spam

Even with SPF and DKIM, Gmail applies machine learning filters that consider:

  • Missing DMARC records
  • No sending reputation (low volume or new domain)
  • Generic webmail headers (e.g., mail.yourdomain.com)
  • No brand association or verified sender profile
  • Missing reverse DNS (PTR record)
  • No user interaction (replies, opens, etc.)
  • IP shared by other spammy senders (shared hosting)

✅ Step-by-Step Fix: How to Avoid Gmail Spam from cPanel Webmail

1. 🔒 Ensure All Email Authentication Records Are Set

In cPanel > Email Deliverability, check and confirm:

✅ SPF (Sender Policy Framework)

Make sure it includes your server IP and +a, +mx, and your SMTP relay (if any).

Example SPF record:

txtCopyEditv=spf1 +a +mx ip4:123.123.123.123 include:spf.yourhost.com ~all

✅ DKIM (DomainKeys Identified Mail)

Should be automatically generated by cPanel. Just enable it and ensure DNS records are live.

✅ DMARC (Highly Recommended)

Add this to your DNS Zone:

txtCopyEdit_dmarc.yourdomain.com TXT "v=DMARC1; p=none; rua=mailto:dmarc@yourdomain.com"

🧠 Pro Tip: Once confident with your setup, change p=none to p=quarantine or p=reject.

2. 📸 Add a Gmail-Compatible Profile Picture to Your Email (Branding)

Gmail shows a sender’s profile image next to the email. This boosts trust and recognition.

Option 1: Personal Gmail Account as Alias

  1. Create a free Gmail account (e.g., you@yourdomain.com as alias)
  2. In Gmail:
    • Go to Settings > Accounts and Import > Send mail as
    • Click “Add another email address”
    • Add your domain email (e.g., info@yourdomain.com)
    • Use SMTP settings from your cPanel
  3. Set a Google profile photo on this Gmail account. It’ll show next to emails.

Option 2: Google Workspace (Recommended for Businesses)

  • If you use Google Workspace, set your brand logo in the Google Admin console (Brand Settings)
  • Gmail will display it across emails

3. 🧰 Register with Google Postmaster Tools

This is Gmail’s official platform to track your domain/IP reputation.

Steps:

  1. Go to: https://postmaster.google.com
  2. Click “Add Domain”
  3. Verify ownership via DNS TXT record
  4. Monitor:
    • Domain reputation
    • Spam rate
    • Authentication pass rates

💡 If Gmail sees constant SPF/DKIM fails, reputation drops = spam folder guaranteed.

4. 🔄 Use SMTP Over Webmail When Possible

Webmail headers look generic to Gmail and often resemble spam.

Instead, configure your email client or contact forms to use SMTP authentication:

  • SMTP Host: mail.yourdomain.com
  • Port: 465 (SSL) or 587 (TLS)
  • Username: your full email (e.g., info@yourdomain.com)
  • Password: email password

✔️ This improves email headers and increases trust.

5. 🕵️‍♂️ Test Before Sending Campaigns

Use these tools to test inbox placement:

Aim for a 10/10 score and ensure:

  • No blacklists
  • SPF/DKIM/DMARC pass
  • Valid PTR record

6. 📨 Ask Recipients to Mark You as “Not Spam”

During the early days of a domain or campaign, ask your recipients to:

  • Check spam folder
  • Click “Not Spam”
  • Add you to Contacts

This creates positive engagement signals, improving domain reputation.

📌 Pro Tips from Yash Host

✅ Avoid using free domain names (like .tk, .ml)
✅ Don’t use too many links or spammy words (“Buy now”, “Urgent”)
✅ Use professional-sounding sender names (e.g., “Yash Host Support” instead of just “admin”)
✅ Always test sending from real clients (Thunderbird, Outlook, Gmail alias)

🔧 Final Option: Use an SMTP Relay (Optional)

If all else fails, integrate with a trusted SMTP service:

These services handle complex authentication and offer high deliverability.

❓ FAQs – Fixing Gmail Spam for cPanel Webmail

Q1: I already have SPF/DKIM—why am I still going to spam?

You might be missing DMARC, proper reverse DNS, or Gmail profile validation. Also, generic headers from Webmail can hurt trust.

Q2: Can I send from my domain using Gmail?

Yes. Use Gmail’s “Send mail as” feature and set SMTP with your domain credentials.

Q3: Does adding a profile picture help?

Yes. Gmail displays it and considers visual trust signals, especially when sent via Google aliases or Workspace.

Q4: What is Google Postmaster Tools?

It’s a Gmail platform to track domain/IP email health and spam reputation. Set it up using DNS verification.

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